Assistance and Transfer
Rome & Italy can offer the perfect assistance for you or your group arriving o departing from Rome and other italian cities. We can organize transfer from/to the main airports, railway stations and ports.
The airport assistance on ARRIVAL is organized with experienced professional staff, to ensure a constant and accurate presence to help customers in case of lost or damaged luggage. Our assistants are multilingual and in possession of legal permits of access to security restricted areas, with a perfect knowledge of the registration procedures in airports and hotels. On request we can organize also porterage services.
If you need a private service a private chauffeur driving Mercedes sedan or minivan, will wait for the you at the exit of the luggage claim, holding a sign with your name on it. To ensure a complete service, please inform us on the number of bags you have. All of our highly qualified staff is professionally trained to meet the needs of all our clients.
The airport assistance for DEPARTURE is organized with experienced professional staff and consists in the delivery of tickets, vouchers and gadgets, help with check in operation, through pre-acceptance and assignment of airline seats, in compliance with the instructions of the operators. It ‘is guaranteed assistance in case of flight cancellations, delays and rerouting to the hotel and eventually of “tax refund” at the customs. All of our highly qualified staff are professionally trained to meet the needs of all our clients